The enterprise in the back of WordPress.Com, WooCommerce and Jetpack, is launching a brand new suite of products focused on the future of labor — Happy Tools. Automattic is a far-flung corporation with greater than 850 employees operating from sixty-eight international locations. And the company has built a group of merchandise over the years to talk, collaborate and work.
With Happy Tools, Automattic plans to show those essential tools into actual merchandise. The first product is Happy Schedule, a scheduling provider that Automattic is using to supply 24/7 customer support.
“Ideas were approximately liberating our essential tools had been kicking round Automattic for years. However, it’s been approximately finding the proper second and the proper product to guide with,” Automattic product lead for Happy Tools Matt Wondra told me. “When we started building Happy Schedule a yr ago we found out that designing a tool for our scheduling desires also filled a clean hole within the [workforce mafnagement] panorama.”
“No other product available gave us the flexibility and visibility we had to schedule a globally disbursed team comfortably. Since it turned into a fundamental greenfield challenge, we ought to engineer it from the floor up with public release in thoughts. And it simply made feel about launching Happy Tools first into an industry we know so well — customer support.”
Happy Schedule is a current internet app, and it has to experience more like Google Calendar in place of a few SAP product. For instance, you could click on and drag your mouse to create an occasion — no want to enter a start time and a give up time.
But this is just a beginner. Automattic plans to launch more products over the years so you can see paintings grander correctly as a far-flung team. The company is the usage of a software-as-a-provider technique, and it prices $5 consistent with person consistent with the month to access Happy Tools.
It’s interesting to see that Automattic promises a collection of merchandise from day one. It gained’t merely be a bunch of various products. When you subscribe to Happy Tools, you must be able to access many merchandises that works collectively, much like a G Suite subscription helps you to get entry to Gmail, Google Calendar, Google Drive, and so forth. This strategy will enhance engagement and stickiness over the years.