Sony PlayStation Network Refund Policy Now Lets Users Cancel Pre-Orders

Sony updated its PlayStation refund coverage with several new provisions and the capacity to cancel pre-orders.

PlayStation 4 owners may also now cancel pre-orders any time before the game’s launch date, with their buy being credited back to their PlayStation Network wallet. If the release date has passed at the time of the refund, users can nevertheless get their money back if they haven’t streamed or downloaded the pre-ordered sport.

A similar set of regulations applies to folks who use PlayStation Plus, PlayStation Now, and Spotify at the top rate, with refunds to be had within the first 14 days of purchase, even if customers have attempted one of the services. The new update also allows users to get hold of refunds on digital content material purchases within 14 days of their purchase date. Consumers will receive a refund as they have not downed or streamed their buy during this period. Refund alternatives are also available if the product occurs to be defective correctly. The website doesn’t make clear what Sony regards as “defective” content. These finished refunds can be credited lower back to the customer’s PlayStation Network pockets as nicely.

Previously, Sony reportedly imparted entire refunds to a few customers who bought “Anthem,” and Variety was able to verify via PlayStation support chat that one consultant changed inclio do so without checking with peerswithfpeersre was any time collected or whether the sport turned into downloaded or streamed within the beyond.