The Know It Guy

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Gadgets surround our lives and that they do have an expiry date and now and again they want offerings and upkeep. With an assignment to offer all device associated care, Dubai-based startup Fixerman has launched a complete ‘mobile’ provider center.

The challenge started on this novel idea by way of converting a big sized van, Toyota Hiace (also referred to as Fixervan – Purple), into a full-fledged integrated laboratory capable of engaging in all smartphone maintenance and other services at the far away area of the purchaser. Meeting Apple Authorised Service Provider (AASP) standards, all of Finerman’s gadget is ESD Compliant – which ensures the protection of the device.

Jassim Bangara, CEO of Fixerman, stated: “For now, we are self-funded and are seeking to faucet into external investment for the next phase of our boom. Within the subsequent 12 months, we will be seeking to increase external funding because the enterprise stabilizes and we enlarge our operations. So a long way we’ve invested Dh1 million and we’re looking to increase an additional Dh1.5 million over the direction of the subsequent year.”

Bandura explains the startup, first of all, started with fixing phones but is now setting laptops and capsules as nicely. Along with Fixervan, a startup has also brought Fixerhawk. “Fixerhawk is a two-wheeler bike we have introduced to our fleet, in order to enable us to pick up and drop off any tool from any given region in Dubai In the close to future, we plan to make bigger our geographical coverage; we understand that locating the right service accomplice is an assignment in lots of locations. Our expansion plans are vested in building belief with the patron,” brought Bangara.

So does Fixerman face any opposition? Yes! Says Bangara. “We do have competition within the marketplace, and I think competition continues us on our toes. However, we agree with that we have completed a breakthrough in terms of the service we provide the customer. Being able to restore the tool in front of the customer while preserving international enterprise standards of solving is precise and that surely units us aside. All our technicians are certified with five years of professional experience and a pair of years of technical education. Additionally, we give two years warranty (an actual guarantee) so that clients have the convenience of mind that we’ve got their back. We have also differentiated ourselves with a mobile service center; this is powered by solar power – Fixervan is the arena’s first solar-powered cell provider center!”

“Despite being inside the enterprise for greater than nine years, this concept sounded clean and futuristic. In modern day and age, ‘time’ is everything. Previously I labored at an employer in which we took seven days to go back a device to the purchaser, and I have visible their ache as a result. Fixerman aimed to solve that hassle. Additionally, I became thrilled to be a part of a group that had a far-fetched imaginative and prescient to ‘repair’ the problems customers face ‘today.’ At Fixerman, we are working for the day after today – no longer for these days or the previous day,” stated Ziyad Bangara CMO of Fixerman.

“When we performed our market look at, we straight away felt that the business has a fee proposition that taps into a gap inside the marketplace. We believed that if the concept is completed successfully, it might gain some benefits. The operating model of Fixerman is specific as it is not like something we have to stumble upon. What we loved most approximately Fixerman became that it became built on what all of us love maximum – comfort; by way of going to the client and solving the device in an individual. From the client’s point of view, it sincerely gives an experience of consolation and remedy knowing that your tool is still close by. Also, with it’s Just In Time’ Inventory version, we see the decreased danger of stock obsolescence. After operating out the numbers, we were sure to place our guess on it.”

Jessica J. Underwood

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